Supplier HHP/helping hand partners is now offering distributors real-time, around-the-clock visibility to Order Status to save time and make more efficient partnerships.
“HHP is excited to provide Distributors the convenience of looking up real-time Order Status at a moment’s notice any time of day or night.”
Essent® implemented the integration for HHP via the Essent OrderTrax® Network using PromoStandards™. Distributors integrated with Helping Hand Partners now can look up complete, accurate, real-time Order Status at any time.
The advantage of integration is that the information needed to move transactions forward can be shared automatically and in real-time, rather than slowly and manually through countless calls and emails.
“HHP is excited to provide Distributors the convenience of looking up real-time Order Status at a moment’s notice any time of day or night. Making this information available instantaneously helps us better serve our distributor partners, and we look forward to providing even more information via integration in the near future,” HHP Director of Sales Jim Wersching said.
HHP is actively seeking to share the time-saving service with more distributors, who can contact Essent to get started.
Other information types, or endpoints, that can be integrated are: Inventory, Order Shipment Notification, Product Data, Media, Invoices, Purchase Orders, and Product Pricing & Configuration.
About Helping Hand Partners
HHP/helping hand partners is a 501(c)(3) non-profit corporation that supports partners by introducing artisans’ goods to new channels of distribution and a wider audience than they would be able to access due to barriers of geography and cost. These are channels many of the partners never knew existed or how to penetrate: incentive and recognition markets, promotional products markets, and retail markets. From gourmet foods and bath products to handcrafted jewelry and tech accessories, HHP offers one-of-a-kind, top-quality and competitively priced products produced by its partners, social enterprises and fair trade organizations in the U.S. and around the world that share a common goal—helping people improve their lives and become self-sufficient by providing job opportunities to those with barriers to employment. HHP teams with Cara to hire adults from underserved communities in Chicago.
Essent is an innovative provider of fully-integrated business management software solutions and services for process-intensive industries. Essent solutions combine flexible workflow management with innovative technologies that automate repetitive tasks and simplify business processes. Since 1981, Essent has offered the systems, service, software, and support critical to success in today’s highly-competitive marketplace. Essent provides best-in-class solutions for business management, ecommerce, and integration.
OrderTrax is a mature, proven integration network that securely and accurately processes over 12 Million transactions representing over $3 Billion in commerce annually. Supporting ANSI X12, cXML, ePSA, PromoStandards, and other public and proprietary standards, OrderTrax allows companies to integrate using the standards of their choosing. Instead of implementing and maintaining a costly new integration for each trading partner, companies can integrate once through OrderTrax to become connected to many trading partners.
PromoStandards is a group of distributors, suppliers, and service providers dedicated to improving supply chain efficiency in the promotional products industry. The group, including Essent, a Founding Member, defines and writes integration standards that allow distributors and suppliers to integrate for more efficient transactions and a more efficient supply chain.